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On October 18, 2025, the after-sales team of Hydroblue traveled a long way to Thailand and kicked off a professional service journey transcending language barriers in Bangkok. They drove from downtown Bangkok to the customer's site, solely to provide the most attentive installation guidance for hydroponic equipment to the Thai customer.
Despite the language gap, the Hydroblue team successfully completed the assembly of the hydroponic equipment smoothly by virtue of their solid professional skills and rich practical experience.
Beyond equipment installation, the team also carefully guided the customer on how to connect the product via a mobile phone and explained the operation of the IoT (Internet of Things) functions, enabling the customer to easily master the convenient application of the intelligent hydroponic system. From hardware assembly to intelligent interconnection, Hydroblue has opened up a new experience of efficient hydroponic cultivation for the Thai customer through one-stop service.
This cross-border after-sales journey came to a perfect end with the joyful resonance between both parties.
