FAQ

• What types of hydroponic systems does Hydroblue offer?

  We provide modular hydroponic solutions for various scales:

  • Home & educational kits (small-scale, easy to use)

  • Commercial greenhouse systems (automated, high-yield)

  • Custom OEM/ODM solutions (tailored for large farms or brands)

• Can Hydroblue customize systems for specific crops?

  Yes. Our systems can be optimized for leafy greens, herbs, tomatoes, strawberries, and more. Contact our team to discuss crop-specific requirements.

• Do you offer OEM/ODM services?

  Yes. We work with partners to design and manufacture hydroponic systems under their brand, including:

  Custom sizing & branding

  Adjustable nutrient formulas

  Specialized automation features

• What are the payment terms?

  We accept:

  Bank transfer (T/T)

  Credit card (for small orders)

  LC (Letter of Credit for bulk orders)

  Deposit requirements vary by order size (typically 30–50%).

• What is the lead time for orders?

  Standard systems: 2–4 weeks

  Custom/OEM projects: 4–8 weeks (depending on complexity)

• Which countries do you ship to?

  We export to 30+ countries, including the US, EU, Middle East, and Southeast Asia. Shipping costs and logistics are calculated per order.

• Do you provide after-sales support?

  Yes. We offer:

  Remote troubleshooting

  Spare parts supply

  Optional maintenance contracts for commercial clients

• How does Hydroblue ensure system sustainability?

  Our designs prioritize:

  Water recycling (up to 90% savings vs. soil farming)

  Energy-efficient LEDs & solar-compatible setups

  Durable, long-life materials

• Can I visit your facilities or demo sites?

  Yes. We have demo greenhouses in the Australia and Singapore. Schedule a tour via [contact email/website].

• Where can I buy Hydroblue products?

  Directly from our website (for small systems)

  Through regional distributors (for bulk/commercial orders)

  Via agricultural trade partners (OEM clients)

Mushroom Cultivation Cabient

HC4-Water Pump

HT1-Flat Tray Ebb and Flow